Sales Tips | Sales Coaching
Do You Like To Be Sold
to?
Sean McPheat
Are you one of those people who likes to be
"Sold to" wherever they go?
I'll put my hand up and say that I'm in that
category - much to the disgust of my wife when we go out
shopping together!
Oh come on it is my living after all! But I love
to see how well I am sold to (or not as the case may be),
what techniques they use and how they go about
handling my objections.
It brightens up a day lumping bags around the
shops I can tell you!
The reason why I say this is that there is a
great sales lesson to be learned from a recent experience
I had with a street vendor.
In-fact it was my wife who exposed the street
vendors weaknesses as a salesman so she is a right one to
talk!
Street vendors are a perfect example of what not
to do if you're in sales as the only thing they ever talk
about is price.
Okay, on with the
story..
So there we were walking down a shopping arcade
when up came a street vendor selling paintings of Tony
Montana from the film Scarface.
Now, I just love gangster films and especially
anything with Pacino in so my wife wanted to get it for
me for my office room at home.
Now, there is something you should know about my
wife! (No, not that!). But my wife Donna is like a silent
assassin!
Hanging around with me for far too long me
thinks! Whilst she bemoans me playing games with sales
people she does it without even thinking about it
herself!
"£15 for the picture lady" said the
vendor.
"I'll pay you a fiver for it" says my
wife.
(Go on girl, I'm thinking).
"£10" responds the vendor.
At this point my wife gets out a five pound note
and says "I'll buy it for £5".
"That's daylight robbery" says the vendor "I
can't do it for that".
"Oh, no problem. We'll just look around for
others" says my wife as she turns away to walk
off.
"Okay okay, you drive a hard bargain - £5 it
is".
So what is the moral of that
experience?
Well, if all you talk about is price there is
only one way it will go and it aint going up!
You will come across as desperate as the vendor
did and that means that your prospect will jump all over
you.
The less you talk about value and solutions the
lower your price will be.
The more you talk about value and solutions the
more willing people are to pay a higher price.
So what does this mean to
you?
Well, look at your sales scripts and approach
and ask yourself a couple of questions:
- How can I demonstrate even more value to my
prospect than I am currently doing?
- What further problem can my product or service
solve for my prospects?
- What additional question can I use to elicit a
further need?
and the acid test
question...
- If I were in my prospects shoes and I gave
myself my current pitch, how much would I expect to pay
for my product or service? (And be hyper critical)
If the amount is higher than your current asking
price, then you are in business.
If it isn't, think about what you can add as
"value" to make it so.
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